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Category: Going Online

Blog

Key population members in Eswatini find a path to better health online

November 1, 2021
Sicelo Mtsetfwa, Program Officer, Rock of HopeMangaliso Mndzabele, Virtual Outreach Worker, Rock of HopePhilisiwe Dlamini, Senior Program Officer, EpiC, FHI 360Sarah Muthler, Technical Writer, Research Utilization, FHI 360 For key population individuals who may feel pressured to hide their identity,... Continue Reading

Blog

The success of Mali’s online reservation and case management app: Using online platforms to reach those at highest risk of HIV infection

October 28, 2021
Jean Raoul Nsanganira, Digital Communication Assistant, FHI 360 The digital era has brought innovative ways for people to stay connected and reach out to one another. While social media use is low in Mali compared to other countries (10 percent... Continue Reading

COVID-19

Going online to support HIV program providers and performance during COVID-19 in the Philippines

October 5, 2021
Michael Cassell, Senior Technical Advisor, EpiCBettina Kaye Castañeda, Senior Strategic Information Advisor, EpiC PhilippinesJoven Santiago, Social & Behavior Change Communications Technical Advisor, EpiC Philippines With an estimated 16,000 new HIV infections per year—sustained primarily by gaps in HIV service access... Continue Reading

COVID-19 Events

Next generation virtual HIV programming for the COVID-19 era and beyond

June 10, 2021
Webinar hosted by the EpiC and LINKAGES projects as part of the Key Populations: Evidence in Action series. To access the audio recording of the webinar, please click here.To access the webinar presentation slide deck, please click here.For more information, please refer to the webinar Q&A document. On... Continue Reading

Events

How to take HIV services online: A webinar series

February 2, 2021
ABOUT THIS WEBINAR SERIES: The USAID- and PEPFAR-supported EpiC project was pleased to host a webinar series on how to deliver HIV services using online and virtual platforms. This series offers practical skills building for various approaches outlined in FHI... Continue Reading

COVID-19

Doing it from a distance: How telehealth is preserving HIV service delivery during COVID-19

October 21, 2020
Aubrey Weber, Technical Officer, Research Utilization, FHI 360Benjamin Eveslage, Technical Advisor, Online HIV Services, FHI 360  Adapting to the “new normal” of COVID-19 has dramatically impacted our daily lives and routines. For HIV programs, this has required shifting many aspects of service... Continue Reading

COVID-19

Four ways HIV programs can go online to mitigate COVID-19 impact

May 4, 2020
Aubrey Weber, Technical Officer, Research Utilization, FHI 360 Benjamin Eveslage, Technical Advisor, Online HIV Services, FHI 360 This blog post was originally published here on ICT Works. We are told to #stayhome, avoid gathering in groups, keep at least two meters... Continue Reading

Blog

Three ways to leverage social media outreach in HIV programs

January 6, 2020
Wayan Vota, Digital Health Director, IntraHealth International This blog post was original published here on ICTworks.org. HIV programs have progressed and innovated over the years by continually using new online and virtual platforms and implementing them with increasing levels of... Continue Reading

Blog

How an HIV program in Angola went online, against all odds

November 12, 2019
Written by Rafaela Egg, LINKAGES Angola; Ben Eveslage, FHI 360; Denizia Pinto, LINKAGES Angola; & Caitlin Loehr, IntraHealth International “Here they come again with another ‘big idea,’ another innovation, to see how we can improve.” - Dario, community peer educator, Luanda,... Continue Reading

Blog

“On the frontline” with online outreach worker, Alex

October 21, 2019
This interview was originally published as part of the 2019 UNAIDS Global AIDS Update Report, ‘Communities at the Center" (page 42-43). Alex is an online outreach worker with Children First Agency where he focuses on outreach and virtual support to... Continue Reading

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Assessment

A questionnaire or “screener” meant to be used with individual patients in a clinical setting to screen for, help diagnose, or monitor progress for individual mental health conditions.

Intervention

Larger packages or broader-reaching resources that describe actions or activities to be implemented. These may be appropriate for individuals, groups, and/or programs.

Anxiety

Feelings of fear, dread, and uneasiness that may occur as a reaction to stress. Anxiety can be a symptom or a feeling; it can also be a clinical diagnosis of a mental health condition.

Burnout

A state of emotional, physical, and mental exhaustion caused by excessive and prolonged stress, typically related to one’s work, that is not managed well. Burnout is considered an occupational phenomenon.

Clinical diagnoses

Mental or neuropsychiatric disorders, or disruptive, unusual, or maladaptive behaviors that have been evaluated and diagnosed by a trained medical professional.

Depression

A mood disorder that causes a persistent feeling of sadness and loss of interest.

Disability

A physical or mental condition that limits a person’s movements, senses, or activities.

Insomnia

A sleep disorder, or disordered sleep pattern, characterized by trouble falling and/or staying asleep.

Overall well-being

The state of being comfortable, healthy, or happy; judging one’s own life positively; generally, “feeling good.”

Post-traumatic stress (PTS)

A normal adaptive response to traumatic or stressful life events that can result in a wide range of distressing symptoms. Post-traumatic stress disorder (PTSD) differs from PTS and is a clinical diagnosis.

Self-efficacy

An individual’s belief in their capacity to act in the ways necessary to reach specific goals.

Self-harm/suicidality

Deliberate injury to oneself as an emotional coping mechanism, ranging from cutting oneself to suicide. Expressions of self-harm and/or suicidality are usually considered an emergency and should be assessed and managed by a trained professional.

Social support

The perception that one is cared for, has assistance available if needed, and that one is part of a supportive social network.

Stress

Any type of change to one’s internal or external environment that causes physical, emotional, or psychological strain. “Managing stress” is an effort to return from this state of strain or disturbance to homeostasis or well-being.

Substance abuse

Use of a substance (usually drugs or alcohol) in amounts or by methods that are harmful to oneself or others. Substance use disorder (SUD) and addiction are distinct clinical diagnoses.

Trauma

Lasting biopsychosocial and/or emotional response that often results from experiencing a terrible event such as an accident, crime, military combat, or natural disaster, or a series of chronic traumatic events like persistent abuse or neglect.

Program beneficiary

Individual who receives program services; an entire group or population may be the recipient of services.

Service provider

Individual who directly provides services to another individual, group, or population (the “program beneficiary”) through a program.

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